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Mar 02

Support Details


In: Tutorials

Last week I stumbled across Support Details – which is a simple, single serving site by Imulus that tells the user the operating system, screen resolution, web browser, browser size, ip address, color depth, if JavaScript is enabled, the version of Flash installed, and if cookies are enabled on a user’s computer. The site even allows the user to take their results and export a PDF, export a CSV or email their results to a desired recipient.

It shouldn’t be hard to see how a service like this can be particularly useful when attempting to debug issues with less computer-savvy clients who are unsure how to acquire any of this information. If you find yourself attempting to address a similar issue with a client, I’d recommend using Support Details.


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